Privacy Policy

PRIVACY POLICY & ACKNOWLEDGEMENT OF RECEIPT
Divine Will Army LLC dba Henotes Holistic Health Institute
2577 S Mountain View Road, Apt. A, Cottonwood, AZ 86326
(458) 324-1512 | divinewillarmy@gmail.com

1. Information We Collect
We collect personal information including but not limited to:

• Full name, contact details (address, email, phone number)
• Date of birth and government-issued ID for age verification
• Health history and treatment preferences
• Payment information and transaction records
• Photographs or video recordings (with explicit consent)

2. Purpose of Collection
Your information is used to:

• Provide and personalize therapeutic services
• Process payments and maintain financial records
• Comply with legal and regulatory requirements
• Improve service quality through internal training

3. Data Protection Measures
We implement:

• Encrypted digital storage systems
• Physical document security protocols
• Limited staff access on a need-to-know basis
• Secure destruction of outdated records

4. Information Sharing
We do not sell client data. Limited sharing may occur with:

• Licensed healthcare providers (with client consent)
• Legal authorities when required by law
• Payment processors for transaction completion

5. Your Rights
You have the right to:

• Request access to your personal records
• Correct inaccurate information
• Request deletion of non-essential data
• Withdraw consent for specific uses

6. Retention Policy
Records are maintained for:

• 7 years for adult clients (Arizona statutory requirement)
• Until age 21 for minor clients
• Indefinitely for historical research (with anonymization)

7. Policy Updates
Clients will be notified of material changes via:

• Posted notices at our facility
• Email communication (for active clients)
• Verbal disclosure during appointments